Privacy Policy

This Privacy Policy outlines the policies and procedures with how, when and why Xprt collects information about you whilst using the service. By using the service, you agree to the collection and use of information in accordance with this document.

This document was last updated and made effective on: 2024-04-05.

Table of Contents

Definitions

For the purposes of this Privacy Policy:

  • "We", "our" or "us" refers to 0x234 Pty Ltd, an Australian proprietary limited company.
  • "You" or "your" refers to the person or entity accessing or using the service.
  • "Service" or "platform" refers to our website, content, application and infrastructure which power Xprt.
  • "Account" refers to a unique account created for you to access the service or parts of the service.
  • "Device" refers to any electronic device that can access the service, including but not limited to a computer, a cell/mobile phone or a tablet.
  • "Personal data" refers to any information that relates to an identified or identifiable individual.
  • "Third-party social media service" refers to any website or any social network website through which a user can log in or create an account to use the service.
  • "Usage data" refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).
  • "User" refers to any person or entity accessing the service, with or without an account.
  • "Community" refers to the collective of users who interact, share information, and connect on the service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When creating an account, we will ask you to provide us with personal information that can identify you. This information is used to enhance your user experience and facilitate networking and connections within the community. Personally identifiable information may include, but is not limited to:

  • Display name, commonly first name and/or last name
  • Email address
  • Location

In addition, based on your usage, we automatically collect your:

  • Browser type
  • Device IP address
  • Visited pages of the service

Profile Data

Your professional profile on the service will include your display name, and specific details regarding your location — mandatory to enhance networking and connection opportunities within the community. While you must display your location, you have the flexibility to choose the level of detail provided:

  • Country
  • State and country
  • City, state and country

In addition to location, your profile, at your discretion, may include details about your work and education history, certifications, projects, and code repositories. This may include information about your current or past employers. Ensure that you have the right to share any information you post, particularly content subject to confidentiality agreements or proprietary restrictions.

We encourage you to carefully select the information you display on your profile, considering both the potential networking benefits and your personal privacy preferences. Remember, the information you choose to include on your profile will be visible to other users and may influence the types of connections and interactions you have within the community.

Usage Data

Usage data is automatically collected when you use the service, including details such as your device's IP address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. We also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.

In alignment with our dedication to privacy and transparency, we employ Umami analytics, which exemplifies our approach to responsible data handling. Umami is designed to respect user privacy, gathering anonymised data without using cookies or identifying individual users. This tool aids us in understanding how our service is used, allowing us to make informed improvements. We share this information to clearly communicate our practices and uphold our commitment to safeguarding your data.

Information from Third-Party Social Media Services

The service allows you to create an account and log in to use the service through the following third-party social media services:

If you decide to register and grant the service access to a third-party social media service, we may collect personal data already associated with your account on third-party social media services, such as your name and your email address.

Cookie Data

"Cookies" are small strings of code stored on your computer, which are stored either at our request or that of a third-party in which we rely on. Each cookie, in one way or another, distinguishes you from other users, and varies by type and lifecycle. Cookies which are considered temporary remain stored in memory of your device, only for the lifetime of your current session, and are usually destroyed when your web browser is closed. On the other hand, persistent cookies have a longer lifespan and remain on your device until you destroy them (or your browser is instructed to do so).

The service relies on proprietary session cookies (or first-party cookies) which are used to designate a unique session identifier to a user and keep them connected to the service, and provide authorisation to your account within the service. When disabled or destroyed, access to your account will not be possible and parts of the service may not function as intended.

We utilise third-party analytical cookies which help us collect information on a user's origin and their browsing behaviours within the service, for the purpose of statistical analysis, which gives us the ability to improve the service structure, content and offerings. These cookies can be disabled or destroyed, but will no longer allow us to collect data to improve the service.

For further information on cookies used, please refer to the table below:

NamePurposeDomainMax. Retention
_xidUsed for session identifier.xprt.dev30 days
_xvtUsed to distinguish multiple clients used by a single session identifier.xprt.dev6 months
_grecaptchaUsed for providing a risk analysis of the user.google.com6 months

If the device you are using is not your own (i.e. a public device, or a device belonging to your employer), we expect you to have the owner's authorisation to agree with the use of cookies on the device.

By continuing to use the service on any device, you are confirming to us that you are authorised to do so and are agreeing to the usage of cookies.

Local Storage Data

Similar to cookies, the service utilises a browser's local storage mechanism which enables personal data from your account to be stored on your device for an extended period of time to enhance your session performance. This data includes, but is not limited to:

  • Settings for your personalised experience.

If the device you are using is not your own (i.e. a public device, or a device belonging to your employer), prior to ending your session, we encourage you to:

  • Explicitly log out of your account, if you are logged in, destroying any local storage data associated with your account.
  • Instruct your browser or device to clear data associated with the service.

Use of Your Personal Data

We may use your personal data for the following purposes:

  • Account Management and Personalisation: We use your personal data to manage and personalise your account, providing you with a tailored experience within our service.
  • Communication: We may contact you via email or other electronic communication channels, such as push notifications, to provide updates, important information, and notifications related to the functionalities, products or services you have contracted, including security updates.
  • Marketing Communications: With your consent, we may use your personal data to send you news, special offers, and general information from time to time about features offered by our service. You have the option to opt out of receiving such communications at any time.
  • Customer Support: When you submit requests to our support desk, such as submitting bug reports, feature requests, or any inquiries, we use your personal data to effectively address and manage your inquiries.
  • Analytics and Improvements: We may analyse your personal data to identify usage trends, evaluate the effectiveness of promotional campaigns, and improve our service, marketing strategies, and your overall experience.
  • Tax Eligibility: In certain cases, we may use your personal data to determine your eligibility for the inclusion of any local taxes as required by applicable laws and regulations.

Non-Sale of Your Personal Data

We are committed to protecting your privacy and trust. We affirm that we will not sell, rent, or lease your personal data to third parties for their marketing or any other purposes. Your personal data is used solely to enhance your experience with our service and improve the functionalities we provide.

Ownership of Your Personal Data

We recognise that your personal data belongs to you, and we deeply respect your rights to own and control it. When engaging with our service, you have the autonomy to decide what personal information you wish to share on your profile and with the community. Our commitment is to empower you with the tools and features necessary to manage who can access your data and how it is displayed.

To support this, the service offers various privacy settings and features such as password-protected profiles and custom profile links, allowing you to limit access to your information based on your preferences. These tools are designed to give you control over your data and to decide how much information you want to share within your personal networks, within the community or with the public.

Please be aware that changes to your data on the service, including deletion, may not be immediately reflected in search engine results. Some data may remain in search engine indices for a period after modification or deletion, and we have limited control over this. If outdated information continues to appear in search engine results, we recommend contacting the search engine directly for removal requests.

Security of Your Personal Data

We prioritise the security of your personal data and are committed to protecting it against unauthorised access, alteration, disclosure, or destruction. We understand that the transmission of information via the Internet is not completely secure, and while no method is 100% foolproof, we implement a variety of appropriate physical, electronic, and managerial measures to safeguard your personal data, including but not limited to:

  • Encryption: We use industry-standard encryption technologies when transferring and receiving user data exchanged with our site to help ensure the secure transmission of your personal information.
  • Access Control: Strict access controls are in place to ensure that only authorised personnel have access to your personal data, and they are required to maintain the confidentiality of the information.
  • Regular Audits: Our security practices are regularly reviewed and updated to adapt to new threats and vulnerabilities.
  • Incident Response: We have established protocols to respond to potential security breaches and will notify you in compliance with applicable law if your personal data is believed to have been compromised.

We encourage you to take proactive steps in safeguarding your data. While the service does not directly manage your passwords, it's crucial to use strong, unique passwords for your login and email accounts associated with our service. We strongly recommend enabling two-factor authentication (2FA) wherever possible to add an extra layer of security.

Be conscious of the information you share online, particularly on public platforms, and maintain the confidentiality of your account details. Should you have any concerns regarding the security of your data, please do not hesitate to contact us immediately.

Capturing and Printing Your Personal Data

While we provide measures to safeguard the privacy and security of user data within our application, it's important to note that users may have the ability to take screenshots or print copies containing sensitive information. In such cases, we cannot control the subsequent handling or distribution of the printed or captured information.

We strongly advise users to consider the privacy implications of capturing or printing data from the service and to take appropriate measures to protect the confidentiality of sensitive information.

Once data is captured or printed, it may be subject to the recipient's or user's control, and our responsibility for protecting the privacy of the data may be limited.

Retention of Your Personal Data

Your personal data will be retained only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your usage data will also be retained for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the service, or we are legally obligated to retain this data for longer time periods.

Deletion of Your Personal Data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you.

You may update, amend, or delete your information at any time by logging in to your account, if you have one, and visiting the account or profile management sections that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us and may not have direct access to.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Your personal data may be disclosed that such action is necessary to:

  • Comply with a legal obligation through court or Government agency.
  • Protect and defend our rights or property.
  • Prevent or investigate possible wrongdoing in connection with the service.
  • Protect the personal safety of users of the service or the public.
  • Protect against legal liability.

Data Storage and International Transfers

Your personal data is stored on servers located in Australia. When you use our service, you acknowledge and consent to the storage and processing of your data in Australia, regardless of your location. For international users, please be aware that the data protection laws and other laws of Australia may not be as comprehensive as those in your country.

We take measures to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed. In cases where we need to transfer personal data outside of your jurisdiction, we do so in compliance with applicable data protection laws, ensuring that appropriate safeguards are in place.

Third-Party Services

We utilise third-party services to enhance the functionality and improve the quality of our service. These third-party services may store data in jurisdictions other than your home country, which is outside of our control.

Google reCAPTCHA

To protect the service from spam and abuse, we use Google reCAPTCHA. This service helps to differentiate between human users and automated bots by analysing their interactions with the service. Google reCAPTCHA may use cookies and collect certain information as part of its analysis, which is processed by Google. For more detailed information on how Google handles your data, please refer to Google's Privacy Policy and Terms of Service.

Jira Cloud

We collect your display name, commonly first and/or last name, and email address through our contact forms, which are then submitted to Jira Cloud for customer support and ticket tracking purposes. This data is stored on Jira Cloud, a third-party service. For more detailed information on how Jira Cloud handles your data, we strongly encourage users to review Atlassian's Privacy Policy, and Terms of Service:

Sentry

To improve the reliability and performance of our service, we use Sentry to capture error information. When an error occurs within our software, Sentry may automatically collect data including but not limited to your IP address, browser type, and the state of your application at the time of the error. This data is used solely for debugging and improving the software we provide. For more detailed information on how Sentry handles your data, we strongly encourage users to review Sentry's Privacy Policy, and Terms of Service:

Umami Software

For analytics tracking, we employ Umami, a tool focused on privacy. It helps us understand user engagement with our service in a non-intrusive manner. Umami collects anonymised data, providing insights without compromising individual privacy. For more detailed information on how Umami Software handles your data, we strongly encourage users to review Umami Software's Privacy Policy, and Terms of Service:

Links to Other Websites

The service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party site. While we strive to maintain the integrity of our service, we cannot guarantee the safety of all external links posted by users. We will make a reasonable effort to remove or block any harmful links that are identified, but we cannot assure that all such links will be found or removed before they are accessed.

We have no control over and assume no responsibility for the content, products, or services on or available from those websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party websites or resources.

We strongly encourage you to review the privacy policy and terms of service of every site you visit, especially before sharing any personal information or engaging in any transactions. Your vigilance is a critical component of safeguarding your online security and privacy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or as necessary to address new features or services. We encourage you to review this policy periodically to stay informed about how we collect, use and protect your information.

We will notify you of any material changes to this Privacy Policy by posting a prominent notice on the service, or by other means as required by applicable law. Your continued use of our services after the effective date constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or suggestions regarding our Privacy Policy or your personal data, we encourage you to reach out to us. Your privacy is of utmost importance to us, and we are committed to addressing your inquiries promptly and transparently.

Please contact us via email at: [email protected]

We aim to respond to all inquiries as swiftly as possible. For any urgent matters, especially those concerning your personal data or privacy on our platform, please mention 'Urgent: Privacy Concern' in the subject line to ensure prompt attention.